1. Introduction
Welcome to Swasth Mann - Wellness App. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our mobile application and related services.
2. Information We Collect
We may collect the following information:
- Personal Information: Name, age, gender, email address, and phone number (if provided during registration).
- Health Information: Responses to mental health screening questionnaires and assessments submitted through the application.
- Location Information: Your location (only with your permission) to display nearby hospitals, health centres, rehabilitation centres, and NGOs.
- Device Information: Device type, operating system, IP address, log files, crash reports, and application usage analytics to improve service quality.
3. How We Use Your Information
Your information is used to:
- Provide mental health screening services.
- Generate personalized wellness recommendations based on screening responses.
- Display nearby healthcare facilities and support services.
- Improve application performance, usability, and user experience.
- Maintain application security and prevent unauthorized access or misuse.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. Information may only be shared in the following situations:
- Legal Compliance: When required by applicable law, regulation, court order, or governmental authority.
- Emergency Situations: When disclosure is necessary to protect your safety or the safety of others.
- Authorized Service Providers: Trusted partners who assist in operating the application under strict confidentiality obligations.
5. Data Security
We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no internet-based system can be guaranteed to be completely secure.
6. Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
Your information is retained as follows:
- Account Information: Retained while your account remains active and for a reasonable period thereafter as required by law or operational needs.
- Mental Health Screening Data: Stored securely to provide continuity of care, monitor your wellness journey, and improve our services. This information is retained only for as long as necessary or until you request its deletion, unless retention is required by law.
- Location Data: Used only during active use of location-based features and is not stored beyond what is necessary to provide those services unless explicitly stated.
- Usage Logs and Analytics: Retained for a limited period to monitor application performance, enhance security, troubleshoot technical issues, and improve user experience.
When your personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and industry best practices.
7. Your Rights and Choices
You have the following rights:
- Update or modify your account information.
- Delete your account where applicable.
- Withdraw location permissions at any time through your device settings.
- Request access to or deletion of your personal information by contacting us.
8. Children's Privacy
Swasth Mann provides services for both adults and young users. Certain features, including the Youth Module, are intended for users aged 11 years and above.
If you are under the age of 18, you should use the application under the guidance or supervision of a parent, legal guardian, school, or other authorized adult where appropriate and as required by applicable laws.
We are committed to protecting the privacy of children and young users. If we become aware that personal information has been collected in a manner that does not comply with applicable laws or this Privacy Policy, we will take appropriate steps to delete or restrict access to such information.
9. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or application features. Updated versions will be published within the application, and the revised effective date will be displayed accordingly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email:
swasthmaansikkim@gmail.com